Articles on: My Account & Billing

❇️ Promo Codes

Promo codes let you unlock discounts or extended trial periods when upgrading or renewing your plan. You can apply them right on the Plans page, or in the payment form during checkout.


Before you start

  • Promo codes are case-sensitive.
  • Each code can only be applied once per workspace.
  • Codes may provide either:
  • a percentage discount (e.g., 50% off for the first month), or
  • extended trial days (e.g., 7 extra days).
  • Only one promo code can be active at a time.


How to apply a promo code


  1. Go to Settings → Pricing Plans or visit your Plans page.
  2. Click I have a promo code under the pricing cards.
  3. Enter your code and click Apply.
  4. You’ll see a confirmation message — “Promo code applied!” — and the prices will update automatically.
  5. The discount or trial extension will be reflected immediately in your plan selection.


Option 2: During checkout

If you didn’t enter your code on the Plans page, you can still add it while you’re paying:

  1. Choose your plan and continue to payment. The checkout and payment form open right inside the app — you won’t be sent to a separate Stripe website.
  2. In the payment form, find the promo code field and enter your code, then apply it.
  3. The updated price or trial length appears before you confirm payment.


Tip: for the smoothest experience, we recommend adding your code on the Plans page first (Option 1) so you can see the discounted pricing before you start checkout. 🙂



Success check

  • A green confirmation message appears (“Promo code applied!”).
  • The plan pricing updates or displays the discounted total.
  • At checkout, the discount is visible before you confirm payment.



FAQs

  • Q: Can I combine multiple promo codes?

A: No, only one promo code can be active per workspace.


  • Q: Do promo codes expire?

A: Yes — expiration depends on the specific campaign. If a code doesn’t work, it may have expired.


  • Q: Can I remove or change a promo code?

A: Yes. Click Remove next to the applied code, then re-enter another one.


  • Q: Will discounts renew automatically?

A: No. Promo codes apply only to the billing period or trial defined in the offer.



Notes & limits

  • Discounts apply only to the plan price, not to additional credit packs.
  • Codes are valid only for subscriptions created within the active promo campaign.
  • You’ll still need an active payment method for verification.

Updated on: 19/07/2026

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